When Norton Live Update broke my installation of Norton I looked at the installation files and I found a couple of files I was curious about. But when I looked on the internet, asking "What is NS-ESD-22.0.2.17-EN.exe?" and "What is NSDownloader.exe ?" I found nothing.
Now that I've taken these out for a spin I can tell you about them. NS-ESD-22.0.2.17-EN.exe uninstalls Norton Security. NSDownloader.exe installs Norton Security. Run NS-ESD-22.0.2.17-EN.exe first and then run NSDownloader.exe. Both take time, but this will resurrect your broken Norton Security.
Here's what broke my Norton: when I ran Live Update before going to bed, Live Update said I needed to restart my computer. I said, "I am ready for bed, I'll shut it down and the software update will finish installing when I next start my computer." Surely stopping and then starting the computer is a restart, right? Well, that did not work. No matter how many times I restarted the computer the next day, the same message box would appear: "Restart your computer to finish the Norton Update." Yikes! Norton was broken!
I had to uninstall and reinstall Norton. "Start Menu > All Programs > Norton > Norton Installation Files" will take you to a folder with NS-ESD-22.0.2.17-EN.exe and NSDownloader.exe and now you know how to use them.
Remember not to run Live Update unless you have time to restart your computer!
Robert
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